Privacy Policy
Revision: June 2026
This Policy describes what data the Pingy app and service collect, why, and how we process and protect it. By using Pingy, you agree to the terms below.
The primary (binding) version of this document is in Russian. In case of any discrepancy, the Russian version prevails.
Who processes the data
The personal data operator is “PINGY” LLC (Tashkent). Processing is carried out under the Law of the Republic of Uzbekistan “On Personal Data” No. ZRU-547. Contact: support@pingy.life, +998 71 200 70 70.
What data we collect
Client data:
- name and phone number, interface language;
- service addresses and geolocation (for master matching and routing);
- order history and parameters, price;
- payment data (via licensed providers; we do not store full card details);
- reviews, ratings, order chat correspondence;
- push token and device technical data.
Master data (self-employed performers):
- full name and phone number;
- passport, TIN/self-employment number, self-employment status;
- photos and documents confirming the right to work;
- services, districts, languages, availability of tools/transport;
- bank details for payouts;
- geolocation, online status, rating, order and payout history.
Why we use it
- accepting orders, matching a master, fulfillment and payment;
- verifying masters and checking self-employment status;
- settlements, payouts, and withholding commission;
- support, dispute resolution, quality and safety;
- notifications about orders and charges;
- fraud protection and compliance with legal requirements.
Whom we share with
We do not sell personal data. We share only to the extent necessary: with the master — the client’s order details; with payment organizations — for payments and payouts; with telecom operators and notification services; with government bodies — in cases provided by law.
Storage and protection
Data of Uzbek citizens is stored on servers in accordance with legal requirements. Transmission is protected by encryption (HTTPS/TLS), employee access is restricted, and payment goes through a secure payment loop. Data is stored for the period of using the service and the periods established by law, then deleted or anonymized.
Your rights
You may request information about processing, correction, blocking, or deletion of data, and withdraw consent. Requests — to support@pingy.life. Withdrawing consent or deleting part of the data may limit the service.
Age
The service is intended for persons over 18 years of age.
Changes
We may update the Policy. The current revision is always available in the app and on this page; we will notify you of material changes. By continuing to use Pingy, you accept the updated Policy.